Kindly check the FAQ below if you are not very familiar with the functioning of this website. If your query is of urgent nature and is different from the set of questions then please contact us at:
Call us: +91 76-963-963-93
Chat with us between 9 am & 6pm on all days including Sunday to get our immediate help
You can register by clicking on the "Register" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.
No. Registration on Vegabazaar.com is as a customer its absolutely free.
You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.
Each email address and contact phone number can only be associated with one Vegabazaar account.
Yes, you can add multiple delivery addresses in your Vegabazaar account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders.
Each email address and phone number can be associated with one Vegabazaar account only.
Yes, we do understand the importance of time and the toil involved in shopping groceries. Up to three members in a family can have the same address provided the email address and phone number associated with the accounts are unique.
Yes, you can place orders for multiple cities.
My Account is the section you reach after you log in at Vegabazaar.com. My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.
You need to enter your credentials on the Login page and click on forgot password. An email/sms with a reset password will be sent to your email address/registered number. With this, you can change your password. In case of any further issues please contact our customer support team.
Credit notes reflect the amount of money which you have pending in your Vegabazaar account to use against future purchases. This is calculated by deducting your total order value minus undelivered value. You can see this in "My Account" under credit note details.
My Shopping List is a comprehensive list of all the items previously ordered by you on Vegabazaar.com. This enables you to shop quickly and easily in future.
You can pay for your order on Vegabazaar.com using the following modes of payment :
b. Credit and debit cards (VISA / Mastercard / Rupay)
c. Gpay/UPI/Razor Pay/PayU/so on.
There is no VAT. However, GST will be applicable as per Government Regulization
Yes it is absolutely safe to use your card on Growcerypro.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer.
Cash on delivery means that you can pay for your order at the time of order delivery at your doorstep.
If we are not able to delivery all the products in your order and you have already paid for them online, the balance amount will be refunded to your Vegabazaar account as store credit and you can use it at any time against your future orders. Should you want it to be credited to your bank account please contact our customer support team and we will refund it back on to your card.
Once you are done selecting your products and click on checkout you will be prompted to select delivery slot and payment method. On the payment method page there is a box where you can enter any evoucher/ coupon code that you have. The amount will automatically be deducted from your invoice value.
The Vegabazaar Wallet is a pre-paid credit account that is associated with your Vegabazaar account. This prepaid account allows you to pay a lump sum amount once to Vegabazaar and then shop multiple times without having to pay each time.
Once you are done selecting your products and click on checkout, Your order will be delivered to you on the day and slot available as per delivery schedule. If we are unable to deliver the order during the specified time duration (this sometimes happens due to unforeseen situations).
We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.
You can change your delivery address on our website once you log into your account. Click on "My Account" at the top right hand corner and go to the "Update My Profile" section to change your delivery address.
You will be able to check this detail at the time of checkout when you enter the address. If we are unable to deliver in your area - we will inform you before checkout.
In case of a delay, our customer support team will keep you updated about your delivery.
There is no minimum order for delivery but we charge a nominal delivery charge as mentioned above.
Once you have placed your order you will not be able to make modifications on the website. Please contact our customer support team for any modification of order.
No you can only order products which are in stock. We try to ensure availability of all products on our website however due to supply chain issues sometimes this is not possible.
The only way you can check the status of your order is by contacting our customer support team.
You will receive an email as well as sms about unavailable items before the delivery of your order.
Our customer service team is available throughout the week, all seven days from 9 am to 6 pm. They can be reached at +91 76-963-963-93 or via email at email@example.com
Our customer service team is available throughout the week, all seven days from 9 am to 6 pm
Our customer support team constantly strives to ensure the best shopping experience for all our customers. We would love to hear about your experience with Vegabazaar. Do write to us firstname.lastname@example.org in case of positive or negative feedback.
If you face any issues with price, quality or delivery of products we will take every measure to address the issue and make it up to you. Please contact our customer support team with details or your order as well as the issue you faced.
Please note that our customer service team will never ask you to share information other than your email ID, phone number, and name registered with Vegabazaar. If you get any email, call or message from anyone claiming to be from Vegabazaar asking for sensitive information such as bank account details, PIN number, card number, etc., please do not share it.
No we are a purely internet based company and do not have any brick and mortar stores.
There is a link on the top right hand side of our website. All products with any discount or promotions are listed under this section.
Yes, we do bulk supply of products at special prices to institutions such as schools, restaurants and corporates. Please contact as at email@example.com to know more.
If you are unable to find a product or brand that you would like to shop for, please write to us at firstname.lastname@example.org and we will try our best to make the product available to you.
We always welcome feedback, both positive and negative from all our customers. Please feel free to write to us at email@example.com, or call us on 917696396393 and we will do our best to incorporate your suggestions into our system.